Welcome to Shoppro, a platform dedicated to helping Nigerian entrepreneurs build, manage, and grow their online businesses. Whether you're just starting out or looking to expand your business, Shoppro provides the tools and resources you need to succeed in the digital marketplace. Our platform is designed with ease-of-use in mind, offering a wide range of features, including website creation, seamless payment integrations, and efficient delivery solutions.

By accessing or using our services, you agree to comply with these Terms and Conditions. These terms govern your use of the Shoppro platform, including any tools, features, services, or applications made available through our website. If you do not agree to these terms, please do not use our platform. We reserve the right to modify or update these Terms and Conditions at any time, and your continued use of the platform will signify your acceptance of any changes.

Eligibility

To use Shoppro's services, you must meet the following eligibility criteria:

  • Age Requirement: You must be at least 18 years old. By using our services, you confirm that you are legally able to form a binding contract.
  • Legal Capacity: You must have the legal capacity to enter into a contract in accordance with the laws of Nigeria. If you are representing a business entity, you must have the authority to bind that entity to these terms.
  • Accountability for Actions: You are responsible for your actions on the platform and for the actions of anyone who uses your account. If you create an account on behalf of a business, the business will also be responsible for adhering to these terms.

    • By using Shoppro, you agree to provide accurate and up-to-date information about yourself and your business. If any of the information provided during registration changes, you must update your account information promptly. We reserve the right to suspend or terminate your account if we believe that the information you provided is inaccurate or incomplete.

    Account Registration and Security

    To access and use Shoppro’s services, you must create an account. During the registration process, you will be required to provide certain personal and business information, including but not limited to your name, email address, and payment details. By registering, you agree that all information provided is accurate, complete, and up-to-date.

    Once registered, you are responsible for maintaining the confidentiality of your account login credentials, including your username and password. You are solely responsible for all activities that occur under your account, whether or not authorized by you. Shoppro will not be liable for any unauthorized use of your account. Therefore, we encourage you to:

  • Choose a Strong Password: Create a unique and strong password for your account and avoid using easily guessable information.
  • Keep Your Credentials Secure: Do not share your account login credentials with others, and ensure they are not accessible to unauthorized individuals.
  • Prompt Notification of Security Breaches: If you suspect any unauthorized access to your account, you must notify us immediately so that we can take appropriate action to secure your account.

    • Shoppro reserves the right to suspend or terminate your account if we determine that there has been a breach of our security or if we suspect fraudulent activity. Additionally, we may suspend or terminate your account if you violate any part of these Terms and Conditions or if we believe your actions are harmful to other users or to the platform itself.

    Services Provided

    Shoppro is a comprehensive e-commerce platform designed to empower entrepreneurs by offering a wide range of services to help you create, manage, and grow your online business. By using Shoppro, you gain access to various tools and features, which include but are not lim

  • Store Setup and Customization: With Shoppro, you can create your professional online store in minutes. Our easy-to-use interface allows you to choose from various templates, customize your store’s design, and add your products or services.
  • Payment Integrations: Shoppro supports seamless integration with multiple payment gateways, making it easier for you to accept payments from customers. Whether it’s credit cards, mobile payments, or local payment methods, Shoppro helps you provide a wide variety of payment options for your customers.
  • Order Management and Fulfillment: You can easily manage your inventory, process orders, and track shipments with the tools provided by Shoppro. Our platform is designed to streamline the entire order fulfillment process, helping you keep your business running smoothly.
  • Customer Relationship Management (CRM): Shoppro provides tools to help you engage with your customers, track interactions, and improve customer loyalty through personalized messaging and marketing campaigns.
  • Marketing and SEO Tools: With Shoppro, you have access to a variety of marketing features, including SEO optimization tools, email marketing integrations, and social media sharing capabilities to increase your store’s visibility and reach.
  • Analytics and Reporting: Track the performance of your online store with our built-in analytics tools. You can review metrics such as sales, traffic, and customer engagement to make data-driven decisions to optimize your business.

    • These services are provided to help you grow your online store, and we are continually enhancing our platform to offer new features and improvements. Shoppro reserves the right to modify, update, or discontinue any service at any time, with or without notice.

    Usage of the Platform

    When you use Shoppro, you agree to abide by the terms and conditions set forth for the platform. We expect that all users will engage with the services responsibly and ethically. You are granted a non-exclusive, non-transferable right to use the Shoppro platform solely for legitimate business purposes. This includes setting up and running an online store, accepting payments, and using the tools provided to manage your operations.

    However, it is important to note that this permission comes with responsibilities. You are prohibited from using the platform for any unlawful activities or actions that could harm Shoppro or other users. This includes but is not limited to uploading content that infringes on intellectual property rights, violates privacy laws, or promotes harmful, offensive, or illegal activities. Any misuse of the platform, such as attempts to disrupt our services, overload the system, or engage in fraudulent activities, will result in the suspension or termination of your account.

    We also require that users do not engage in any form of competition that could undermine the integrity of the platform or its services. By maintaining a respectful and lawful usage of Shoppro, you ensure that the platform remains a secure and reliable environment for all users.

    Fees and Payments

    Shoppro offers a range of pricing options to suit different business needs. We provide both free and premium service packages, each offering varying levels of access to our tools and features. The specific fees applicable to each service will be clearly outlined at the time of subscription or purchase.

    By using our services, you agree to pay any applicable fees as described for the service package you select. All payments must be made through the payment methods available on the platform. If you opt for premium services, you are committing to the agreed fees, and any changes to these fees will be communicated in advance.

    It is important to understand that fees for premium services are non-refundable unless otherwise specified. In the case of any issues or disputes regarding payments, you must notify us promptly so we can investigate and resolve the matter. Additionally, you are responsible for ensuring that payments are made on time, and failure to do so may result in suspension or termination of access to certain features of the platform.

    Data Protection

    At Shoppro, we understand the importance of safeguarding your personal and business data. We are committed to protecting the privacy and confidentiality of your information in line with applicable laws and regulations. When you use our platform, you may provide us with personal information such as your name, email address, payment details, and business data, which we collect to provide and improve our services.

    We use secure methods to store and process your data, and we implement reasonable security measures to protect against unauthorized access, disclosure, or alteration. However, while we take every precaution to protect your information, we cannot guarantee absolute security due to the inherent risks of online activities. By using Shoppro, you consent to the collection, storage, and use of your data as outlined in our Privacy Policy.

    You also have certain rights over your personal data, including the right to access, correct, or delete the information we hold about you, as permitted by law. If you have any concerns regarding your data or how it is handled, please contact us, and we will address the issue promptly.

    Content Ownership

    When you create an online store on Shoppro, you retain full ownership of the content that you upload and publish on the platform. This includes your product listings, images, descriptions, logos, and any other data associated with your business. By uploading content to Shoppro, you grant us a non-exclusive, worldwide, royalty-free license to use, display, and store your content for the purpose of providing our services. This means that while you retain ownership, we have the right to use your content within the platform to operate, display, and promote your store.

    It is your responsibility to ensure that the content you upload does not infringe on the intellectual property rights of third parties. You must have the necessary rights, licenses, or permissions to use any content you upload. If we receive a valid complaint regarding the use of copyrighted or trademarked material without authorization, we reserve the right to remove or disable access to such content and may suspend or terminate your account.

    Shoppro will not claim ownership of your content, but you acknowledge and agree that we may retain copies of your content as part of our data backup or retention policies. However, once you remove content from our platform, we will make reasonable efforts to delete it, subject to legal and operational obligations.

    Termination

    Shoppro reserves the right to suspend or terminate your account at any time and for any reason, with or without notice. If you violate any of the terms and conditions outlined in this agreement, or if your actions harm the platform, other users, or our services, we may take immediate action to suspend or permanently disable your account.

    Termination of your account will result in the loss of access to our platform, including all your content, customer data, and other business-related information. If your account is terminated, you are still responsible for any outstanding fees, and we may take steps to recover them. In some cases, we may provide you with notice of termination and an opportunity to resolve any issues, but we are not obligated to do so.

    Upon termination, you may request a copy of your data, subject to our data retention policies. However, after termination, we are not liable for any loss of data, business interruptions, or any other consequences that may result from the termination of your account.

    Limitation of Liability

    While we strive to provide a seamless and reliable platform, Shoppro’s liability is limited to the fullest extent permitted by law. We cannot guarantee that our services will be free from interruptions, errors, or security breaches, and we do not warrant that the platform will meet all of your business needs or expectations. By using Shoppro, you acknowledge that the platform is provided "as is" and "as available" without any warranties of any kind, either express or implied.

    In no event will Shoppro, its affiliates, partners, employees, or agents be liable for any indirect, incidental, special, or consequential damages arising from the use or inability to use the platform, including but not limited to loss of profits, business opportunities, or data. Our total liability, whether in contract, tort (including negligence), or otherwise, shall not exceed the amount you have paid to Shoppro in the six months preceding the event giving rise to the claim.

    By using our services, you agree that Shoppro is not responsible for any damages or losses that result from third-party services, content, or applications integrated into the platform, including payment gateways, shipping solutions, or external plugins. You are also responsible for ensuring that your use of the platform complies with local laws and regulations applicable to your business.

    Indemnity

    You agree to indemnify and hold harmless Shoppro, its directors, employees, agents, and affiliates from any claims, losses, damages, costs, or expenses (including legal fees) arising out of or related to your use of the platform, your business activities, or any breach of these Terms and Conditions. This includes any content you upload, products you sell, or actions you take while using Shoppro.

    If we are required to defend ourselves in any legal action or proceeding due to your conduct, you agree to fully cooperate and provide all necessary information and support for the defense. This indemnification obligation will survive the termination of your account and the cessation of your use of our platform.

    Additionally, you acknowledge that you are solely responsible for any disputes or claims that arise from the products or services you offer on Shoppro, including issues related to intellectual property, delivery, or customer satisfaction. In the event of a dispute, you agree to handle it independently and release Shoppro from any liability.

    Changes to the Terms

    Shoppro reserves the right to modify or update these Terms and Conditions at any time, without prior notice. Any changes to the terms will be posted on our website, and the updated terms will be effective immediately upon their posting. It is your responsibility to review these Terms and Conditions regularly to stay informed of any updates. Your continued use of Shoppro after any modifications to the terms constitutes your acceptance of those changes.

    In cases where the changes materially affect your use of the platform or your rights, we will make reasonable efforts to notify you via email or through the platform’s notifications. If you do not agree to the revised terms, you may choose to terminate your account and cease using the platform. However, your continued use of the services after such changes will be deemed as acceptance of the updated terms.

    Governing Law

    These Terms and Conditions are governed by and construed in accordance with the laws of Nigeria. By using Shoppro’s platform and services, you agree that any legal disputes or claims arising from or related to your use of the platform will be subject to the jurisdiction of the courts in Nigeria. This includes any claims related to the validity, interpretation, enforcement, or breach of these terms.

    If any provision of these Terms and Conditions is found to be invalid or unenforceable by a court, the remainder of the terms will remain in full effect. You agree that any legal action arising from your use of the platform will be filed in the appropriate court within Nigeria, and you consent to the exclusive jurisdiction and venue of such courts.

    We also reserve the right to seek injunctive relief or any other form of equitable remedy in order to protect our intellectual property, platform integrity, or other rights.

    Contact Us

    If you have any questions, concerns, or comments regarding these Terms and Conditions or any aspect of the Shoppro platform, please do not hesitate to contact us. We are committed to addressing your inquiries promptly and providing the support you need.

    You can reach us via email at contact@shoppro.ng or through our customer support page on the website. We aim to respond to all queries within a reasonable time frame. If you need assistance with your account, technical issues, or general inquiries about our services, our support team is available to guide you through any concerns or problems you may encounter.

    We encourage open communication with our users to ensure that you have the best experience possible while using Shoppro. Your feedback helps us improve our services and better serve you.